Sunday shows start at 12pm and Saturday evening performances start at 6pm unless otherwise stated. All shows last approximately 2:30 hours

BRAVO is suitable for all the family. All ages are welcome. Children under 16 are entitled to a children's ticket , but must be accompanied by an adult.

All shows start at 12pm and last around 2 hours

Please do not bring your dogs with you, with the exception of assistance animals.

Please note that in-house photography and filming will be taking place during the day/evening and will feature our visitors. By purchasing a ticket and attending the event, you are agreeing to the use of these images in any future promotional, advertising or publicity material.

-Tickets must be purchased online, we do not provide tickets at the door . Please note your ticket is for entry only.

- If you arrive late at the venue you will not be refused entry to the venue, however if you miss the start of the show, you will be admitted at the first suitable opportunity. This is to avoid any disruption to the performance.

-Please note that the venue has the right to refuse entry.

Yes, the event has wheelchair access. Our toilets also have wheelchair access.

All ticket-holding guests are able to obtain a carer ticket when they present one of the following forms of documentation at Admissions:

- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.

- Attendance Allowance or Carer's Allowance letter of award

- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA)

- A valid Blue Badge

- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)

- A local authority registration document which is local to the attraction where it is being submitted

- A recognised Assistance Dog ID Card

- Credibility’s Access Card

The carer is required to be at least 14 years of age. Please note children under 14 must be accompanied by someone aged 16+ years.

Carers must be able to take responsibility for relaying instructions to the guest they are caring for and help embark and disembark a ride where appropriate.

We do not issue refunds.